ROLE
The Mortgage Loan Officer is responsible for helping customers research loans, navigate the application, approval and closing process. This position will also collect and prepare documents needed to secure a loan, recommend loan options and explain terms to clients, determine risks for loaning to clients based on credit and underwriting procedures, all while reviewing and ensuring accuracy and completeness of client applications.
ESSENTIAL FUNCTIONS
This position is responsible for the following functions:
- Obtain a complete loan application from the applicant(s)
- Collect income, asset and identification documentation from the borrower(s)
- Communicate with customers to help them choose the mortgage loan most suitable to their needs and wants
- Deliver the initial loan disclosures to the borrower(s) per disclosure guidelines and regulatory time constraints
- Conduct a quality and completeness review of the original loan disclosure documents and the initial income and assets documentation provided by the borrower(s)
- Provide the loan processor a preliminary loan file that allows them to complete their tasks in a timely manner
- Obtain a tri-merged credit report for each borrower
- Originate loans that meet bank guidelines
- Remain aware of loan application deadlines and communicate promptly and effectively with borrowers, referral partners and coworkers so that the loan progresses to completion in a way that earns repeat and referral business
- Develop and retain relationships with referral sources (realtors, financial planners, insurance agents, attorneys, etc.)
- Foster inter-bank and inter-department cooperation that will maximize opportunities to strengthen the bank’s relationships with customers
Various other responsibilities as assigned by supervisor
QUALIFICATIONS
EDUCATION/CERTIFICATION: High School Diploma or equivalent required, Associates Degree preferred
REQUIRED KNOWLEDGE: Full knowledge of loan services offered by Peoples Bank and Trust, understanding of all PBT policies and procedures related to loan services provided, knowledge of reports required to maintain and track outstanding loans
EXPERIENCE REQUIRED: 2+ years as a self-sourced (not lead generated) Mortgage Loan Officer with a minimum of 40 purchase transactions funded in the most recent 24-month period preferred
SKILLS/ABILITIES: Attention to detail, strong written and verbal communication skills, self-motivation, self-management, problem-solving, organized, analytical, customer relationship building, sales skills to sell loan processing services, time management, computer literacy, strong ability to multi-task, knowledge of federal, state, and local levels of loan processing laws and regulations and ability to communicate these laws in a non-technical and conversational manner to others
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Ability to speak effectively and communicate clearly
AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
REPETITIVE MOTION: The employee is regularly required to type throughout the day
FINGER DEXTERITY: The employee is regularly required to use hands to type and maneuver a mouse
AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 20 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time
WORKING CONDITIONS
General professional office environment with climate control. Adequate lighting. Required regular work attendance on Saturdays. Occasional additional hours outside of regular bank service hours to complete tasks.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.
MATHEMATICS ABILITY: Strong numeric capabilities; Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.
LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
