Pipeline Renewal Support Specialist (100% REMOTE)

April 20, 2026

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Our client a leader in the IT industry is seeking to hire a Pipeline Renewal Support Specialist (Cisco). This position is a 100% REMOTE , but candidates must be ok working 8 hours a day between the hours of 7:00am-5:00pm CDT.

Flexible start times once you are out of training. This role starts as a 6-month contract but can lead to extensions and permanent roles for top performers. This position pays $23.42/hour,

and benefits (medical, dental, vision) will be included on the 1st of the month following 60-days of employment.

Position Overview:

The Pipeline Renewal Support Specialist is responsible for supporting the renewal process by quoting transactional renewals and collaborating with sales teams to ensure timely and accurate renewal opportunities. This role focuses on existing contracts and works closely with partner contacts and internal stakeholders to prepare quotes and respond to inquiries. The Specialist contributes to customer satisfaction and operational efficiency through attention to detail and responsiveness.

Key Duties:

Quote transactional renewals and respond to inquiries from sales regarding expiring contracts.
Consult with sales to prepare renewal quotes and identify upselling opportunities.
Build and maintain business relationships with sales teams and partner contacts.
Attend partner-specific and renewal-related training sessions.
Collaborate with Product Specialists and partners to support sales efforts.
Maintain responsiveness to sales and customer needs.
Participate in external training and conferences (with manager approval).
Support renewal operations by managing quote preparation and pipeline tracking.

Qualifications:

Bachelor’s Degree, OR 3+ years of experience in Renewal Support for hardware, software, or IT services.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Attention to detail and accuracy.
Time management and organizational skills.
Ability to prioritize work under pressure and frequent interruptions.
Ability to understand and apply written and verbal instructions.
Experience in technology sales support (preferred).

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