US Saas Implementation Specialist

May 8, 2026

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Company DescriptionMedTrainer is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. For over 13 years, we have helped healthcare teams remain audit-ready and confident in their regulatory compliance through continuous innovation and deep industry expertise.Our cloud-based platform unifies learning management, credentialing, and compliance into a single intelligent system designed to simplify complex healthcare operations. Powered by automation and AI-driven workflows, MedTrainer enables organizations to onboard faster, streamline processes, and scale efficiently while maintaining the highest standards of compliance and workforce readiness.Job Description We’re looking for an Implementation Specialist to deliver exceptional onboarding and software training experiences to new MedTrainer clients.This is an entry-level, client-facing role ideal for educators, corporate trainers, or early-career professionals who enjoy teaching, technology, and working directly with customers.You’ll guide clients through their first experience with our platform — ensuring they feel confident, supported, and set up for long-term success.What You’ll DoLead Client Onboarding & TrainingDeliver engaging virtual software training sessions tailored to different user rolesAdapt your delivery style based on audience needs (clinical staff, administrators, leadership)Build and maintain training resources and quick-reference guidesManage Implementation ProjectsOwn onboarding timelines from kickoff to go-liveTrack milestones and proactively resolve blockersCoordinate with Sales, Product, and Client Success teamsServe as the Client’s Primary Contact During ImplementationBuild trust and confidence from day oneConduct regular check-ins to ensure progressProvide thorough transition documentation for Client Success handoffSupport Adoption & Continuous ImprovementMonitor early-stage platform usageIdentify and address adoption gapsShare client feedback internally to improve processes and product experienceQualifications Experience1–5 years in teaching, corporate training, instructional design, or client-facing supportExperience managing multiple priorities or projects simultaneouslyExperience delivering virtual training is a plusSkillsStrong communication skills — clear, patient, and engagingAbility to explain complex concepts to non-technical usersHighly organized with strong attention to detailComfortable adapting when plans changeTech-savvy and quick to learn new software platformsEducationBachelor’s degree in Education, Communications, Healthcare Administration, or a related field preferred. Equivalent experience considered.Additional Information Work LocationWe preferably look for candidates based in Kansas to support a hybrid role. If you’re not located there, please feel free to apply anyway so we can review your profile and explore potential remote options with you.If you enjoy teaching, building relationships, and helping clients feel confident with technology — this role is for you. Compensation: USD 55000 - USD 70000 - yearly

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